Safe & secure payment gateway
Our checkout & payment process incorporates Sage Pay (formerly Protx). Sage Pay is a secure payment system that is used by many financial institutions to maximise safety & security for online transactions. We encourage you to place your order withconfidence. All payment details are held only by the card issuers & banks. Sueno does not have access to your submitted payment details & it remains solely with the card issuers.
Sage Pay uses a 3D secure system – effectively the equivalent of card chip & pin –the pin being a security password that you set between you and your card issuer.It adds an extra level of security for you and ensures that Sueno is not subject tofraudulent use of cards.
Sueno does not apply a surcharge for the use of debit/credit cards.
Internet Explorer 6 users
Our Sueno website has been recently updated to improve on-site user experience& satisfaction. The website now uses state–of-the-art technologies & is compatiblewith most available internet browser clients. We are aware that internet users usingInternet Explorer 6 (Dated browser) may have issues during the checkout phase.
Our development team are working to fix this compatibility issue however, if you areexperiencing any issues during your checkout process please don’t hesitate to call us directly.
We also encourage you to update your browser technology to the latest industry-versions. You will find that your overall browsing experience will improvedramatically. To help, click one of the recognised browsers below & download anewer version now.
Chrome (Google): http://www.google.com/chrome/intl/en-GB/landing_tv.html
Internet Explorer 7 (Microsoft): http://www.microsoft.com/downloads/en/details.aspx?familyid=9AE91EBE-3385-447C-8A30-081805B2F90B&displaylang=en
Firefox (Mozilla): http://www.mozilla.com/en-US/firefox/
Any concerns? Let us know...
Call 01924 458 699
We are here to help. Sueno strives for the very best in customer satisfaction. If you have any concerns about the checkout/payment process please don’t hesitate to call us.
Respecting your privacy
We understand & accept that many internet users remain unsure about ordering online & have concerns that their personal & credit/debit card details will fallinto the wrong hands. Sueno would like to reassure all online shoppers that any information provided to/for Sueno will remain safe & secure. Payment details will only be used to facilitate your specific order payment & any personal details suchas names, addresses, email addresses will be used solely for internal usage. Sueno will occasionally use your personal details to notify you of any exciting products, introductory offers or future online sales related to your initial furniture purchase. Upon checkout, Sueno will require your email address, name, physical address, daytime contact number. We require this personal information to maintain the highafter-sales service levels we take pride in. All information is given in the strictest confidence & will never pass any information to 3rd party apart from when UK-law obliges us to do so.
Personal information provided to this website is by way of a secure server.Information you send will be encrypted for additional peace-of-mind.
The payment is handled by Sage Pay and all the information provided relating toyour credit/debit card is encrypted. Sueno accepts payment in Pounds Sterling by either credit/debit card. A list of accepted credit & debit cards can be seen throughout the website.