Free Delivery on all orders
Sueno offers the lowest UK internet prices on a wide range of beds, divan beds & mattresses, guaranteed. In addition, Sueno now offers customers a premium service delivery with every order at no extra charge (UK mainland only). We value your business & it’s a little way we say a thank you for your online custom. Now, it can’t get much better than that, can it?
Once you have purchased online...
Mattresses, Divan Beds & Sueno branded Bedroom Furniture
All mattress & divan beds are made-to-order. We don’t believe in holding significant amounts of stock items as product quality can be compromised through unnecessary storage. If you think our made-to-order operations affect delivery lead-times, think again!
All mattresses, divan beds & Sueno-branded furniture are put into production immediately on receipt of your order & deliveries are sent out directly after completion with a total estimated delivery lead-time of 5 -7 working days. That’s order receipt, manufacture & free delivery in a week. Not bad going.
3rd party Bed Frames & Bedroom Furniture
We have a large range of 3rd party branded beds & bedroom furniture on offer at Sueno. We have no direct influence on the manufacture lead-times at 3rd party suppliers and therefore we normally expect to get your bedroom furniture order to you within 28 working days. We want happy customers so conservative estimates are appropriate.
Once your 3rd party branded beds & bedroom furniture order has been confirmed Sueno will communicate an approximate delivery date with your order confirmation. To reduce any delay Sueno will deliver your order through a specialist delivery company who operate on our behalf. Our specialist delivery partner offers a two man premium service where your purchase goods are delivered to the bedroom of choice.
Order fulfilment process
A Sueno representative will contact you directly to arrange a suitable Delivery Date. It is impossible, with factors out of our control, to guarantee an exact Delivery Time but to make your life easier we will consult you on an AM or PM slot & instruct our driver to call you approximately one hour before your order arrives.
Delivers are normally completed Monday - Friday between 7.00am and 7.00pm. Please help us ensure your delivery goes as smoothly as possible by advising of any difficult access points or parking / delivery restrictions. Please ensure there is adequate access for the items ordered as it is not our responsibility to to ensure items will fit. Each item is made to order and returns due to access will incur a cancellatin charge.
Going the extra mile
Our logistic representatives will assist in taking your bed, mattress or bedroom furniture to your bedroom of choice. Please prepare for our delivery by ensuring that there is adequate access to the relevant room. Please also note that we are unable to remove old beds & mattresses for H&S reasons. All items are self assembly unless otherwise stated.
Our logistics representatives have the expertise & tools to help you assemble you divan bed quickly. This premium service will come at no extra charge.
After Sales Service
Call 01924 456330
Sueno strives for the very best in customer satisfaction. If you have an enquiries or issues with your order please don’t hesitate to call us.
Outside the UK?
On request we are able to deliver to Ireland, Channel Islands and rest of the world. Deliveries to these location may attract an appropriate delivery charge.